Who we are
Our website address is: https://transphere.us/
Transphere.us (“Transphere,” “we,” “our,” or “us”) provides operational outsourcing services for U.S. trucking carriers, including dispatching, accounting, safety, recruiting, and back-office coordination.
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
1. SMS/MMS Communication and Consent
By providing your mobile phone number and opting in to SMS or MMS communications, you consent to receive business-related text messages from Transphere.
These may include, but are not limited to:
- Dispatch and load updates
- Delivery notifications
- Account or service information
- Onboarding instructions
- Compliance or safety reminders
- Scheduling, quotes, and project updates
Messages may be sent using automated systems.
Message frequency varies based on service activity. Message and data rates may apply.
Opt-In and Consent
You may provide consent by:
- Submitting your phone number via our website, contact forms, or quote request forms
- Giving verbal or written consent during client onboarding, recruiting, or dispatch setup
- Communicating directly with our team via call, text, or email in relation to our services
We only send messages to verified business clients, authorized drivers, and vendor partners with whom we have an active or prior business relationship.
Opt-Out and Support
- You can opt out of SMS communications at any time by replying STOP.
- To request help, reply HELP or contact [email protected]
- Once you opt out, you will no longer receive text messages from us unless you re-subscribe.
Third-Party Sharing
We do not sell, share, or rent mobile numbers or SMS consent data to third parties for marketing or promotional purposes.
All mobile information is used strictly for internal business communications as described above.
2. Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user-agent string to help detect spam.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to check for use of that service.
After comment approval, your profile image (if any) becomes visible with your comment.
3. Media
If you upload images, avoid including embedded location data (EXIF GPS).
Visitors to the site can download and extract location data from such images.
4. Cookies
We use cookies to enhance user experience and support site functionality.
If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience.
A temporary cookie may check if your browser accepts cookies when you visit our login page.
Login cookies last two days; screen-option cookies last one year.
Selecting “Remember Me” extends login persistence to two weeks.
You can adjust your cookie preferences or delete cookies via your browser settings.
5. Embedded Content from Other Websites
Articles or pages may include embedded content (e.g., videos, images, or articles).
Embedded content behaves as if you visited the originating website directly and may collect data, use cookies, or track interactions.
We are not responsible for the data practices of external websites.
6. Who We Share Your Data With
If you request a password reset, your IP address may be included in the reset email.
We do not share personal data with third parties except when required for legitimate business, legal, or security purposes.
7. Data Retention
Comments and associated metadata are stored indefinitely to recognize and auto-approve future comments.
For registered users, we store the information provided in user profiles.
Users may view, edit, or delete their personal information at any time (except username changes).
Website administrators may also access and modify that information.
8. Your Rights
If you have an account or have left comments, you can request:
A copy of the personal data we hold about you
Correction or deletion of your data (subject to legal or security retention requirements)
Requests can be made via [email protected]
9. Data Transfers
Visitor comments and some interactions may be checked through automated spam detection services or hosted tools.
We take reasonable steps to ensure your data remains secure and compliant with applicable privacy laws.
10. Contact Us
For questions about this Privacy Policy or SMS terms, please contact: